The product, in detail

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Workflow automation

Build a flow around your support process, then inspect how it behaves.

5 capabilities

Arrange connected trigger, condition and action blocks on a canvas.

Match conversation data, add tags, change priority and assign teams.

Add classification, summarization and other supported AI actions to a flow.

Inspect recorded workflow runs, step results and errors.

Start from a ready-made support workflow, inspect its steps, and adapt it before enabling it.

Availability and limits depend on your plan. Compare plans

Try this part of the productWorkflow automation

Workflow editorProduct preview · sample data

Drag a block by its handle, select it to change settings, then test your flow.

Change a setting or move a block, then test the example conversation.Local simulation only. AI actions are illustrated; nothing is saved or sent.

Interactive excerpt of InboxServe. Sample data; selected controls only.

These previews cover selected tools. Start a trial to explore InboxServe with your own store, channels and support workflow.