Built by people who answered the tickets.

InboxServe started in an Amsterdam e-commerce warehouse, on the other side of the support queue. We ran stores, shipped orders, and answered “where is my package?” a few thousand times — juggling a helpdesk tab, a Shopify tab and a tracking tab for every single reply.

So we built the tool we wanted: an inbox where the order context is simply there, where AI does the lookup-and-draft work but a human presses send, and where the boring, repeated questions quietly answer themselves.

We’re a small Dutch team. GDPR is not a checkbox for us — EU hosting, row-level tenant isolation, and your data is never training material. When you email support, the founders still read it.