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InboxServe
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AI customer service for Shopify

Most angry customers aren't angry.

They're just missing information.

InboxServe puts the Shopify order next to every email and lets AI draft the answer. You approve. Your customer calms down.

Try it freeFollow one email
  • Connect your store in a few steps
  • Billed through Shopify
  • Built in the Netherlands
Customer moodFrustrated
Stop copying tracking codesNo tabsThe order, right thereA complete reply in one clickReplies in your tone of voiceYou stay in control

Sound familiar?

Open Shopify. Find the order. Copy. Switch to Gmail. Paste. Send. Again.

The old way
Copy-paste, × 48 a day

Stop copying tracking codes.

Order and tracking sit next to every message. The AI writes the reply with the tracking link included. You just approve.

Try it free
With InboxServe
No tabs. You approve.

Every customer email takes a journey.

Follow one, from the moment it lands to the insight it leaves behind. Seven stops, one place.

  1. Inbox
  2. Tags
  3. Order
  4. Reply
  5. Team
  6. Refund
  7. Insights
Stop 1 · Inbox
From Gmail
Shared inbox · 3 new
InboxServe AI · Preview · Business & Enterprise

A complete reply. In one click.

Your approved answers, templates and order details help the AI draft a reply. Review it, adjust the tone and decide when to send.

  1. Observe See what InboxServe AI would do, without it touching anything.
  2. Draft Replies are ready when you open the conversation. Review, approve.
  3. Autonomous Routine questions answered within your rules. Refunds always stay human.
Explore InboxServe AI

Everything around the conversation. One system.

Hover a tile to see what it does.

See it. In under a minute.

Five short films that play one after another. Turn the sound on, or go full screen.

From install to first answer
Live in under
10min

Create your account, connect your store and choose the AI settings that fit your team. Start with drafts you can review.

  1. 1
    Create your account and connect ShopifyConnect your store and approve access in Shopify. Keep every order in view.
  2. 2
    Connect Gmail or Outlook, and SlackAuthorize once. It connects the tools you already use.
  3. 3
    Answer your first emailTagged automatically, the order right there, AI draft ready.
Pricing built around the work

Pay for the queue you run.

Every plan starts with 7 days of Business features, InboxServe AI included. USD · excl. tax · billed monthly through Shopify.

Starter

Small Shopify stores getting organized.

$49 /month
Seats
2
Stores
1
Conversations
500
AI units
250
  • ✓ Shared email inbox
  • ✓ Shopify order context
  • ✓ AI summaries, replies and tone
Choose Starter

Professional

Most popular

Growing teams: automation and visibility.

$149 /month
Seats
5
Stores
3
Conversations
1,500
AI units
1,500
  • ✓ Everything in Starter
  • ✓ Automatic triage, tags and sentiment
  • ✓ Analytics, roles, SLA and Slack
Choose Professional

Business

InboxServe AI

Busy teams ready for InboxServe AI.

$299 /month
Seats
10
Stores
10
Conversations
5,000
AI units
5,000
  • ✓ Everything in Professional
  • ✓ InboxServe AI (Preview)
  • ✓ Customer portal · Priority support
Choose Business

Enterprise

High-volume and multi-brand portfolios.

$599 /month
Seats
Unlimited
Stores
Unlimited
Conversations
10,000
AI units
10,000
  • ✓ Everything in Business
  • ✓ Unlimited workflows and articles
  • ✓ Dedicated onboarding and support
Talk to sales

Extra conversation $0.05 · extra AI unit $0.02 · trial usage is never billed.

Compare all plans
Thank you, amazing service! ♥
✓Approved & sent

One email. One place.
Every stop.

Gmail, Outlook, Shopify, Slack and AI, all around one inbox. Bring the conversation, customer and order together. InboxServe sees the order.